Romance fraud sufferer going through financial ruin as Santander and HSBC need to reclaim...

Romance fraud sufferer going through financial ruin as Santander and HSBC need to reclaim £113,000 in loans

A lady who became conned out of £113,000 through a Facebook fraudster says she's going through financial ruin after claiming her banks could now no longer reimburse her misplaced cash. Rachel Elwell, 50, from Brownhills, West Midlands, became the sufferer of an complex romance rip-off after being contacted through an 'attractive' and 'intelligent' guy on Facebook on the begin of 2021. After talking for months and convincing her that he became being held captive in Eastern Europe and in determined want of cash, Ms Elwell despatched the scammer tens lots of kilos. By April 1, 2021, Ms Elwell realised the importance of her trouble after giving the fraudster nearly £113,000 and her world 'got here crashing down' round her. Her case has been the difficulty of a three-month research from Santander and HSBC, and she or he was hoping she could be protected through a code of behavior that helps fraud sufferers. However, Rachel says she has been left in 'a devastating situation' after claiming the financial institution concluded she could now no longer be eligible for compensation of the cash misplaced. Rachel stated: 'I am in a devastating situation. The banks have discovered me in charge and I am left with suicidal thoughts. 'I do not accept as true with I had a truthful research and I experience as aleven though I had been robbed twice. The manner I had been handled is shocking.' Rachel borrowed tens of lots of kilos on credit score playing cards and loans and despatched it to the fraudster thru her banks. Rachel says she despatched £36,425 thru Santander among January 22 and February 19. She says she additionally despatched £62,350 thru HSBC, totalling £98,775. Her general losses upload as much as £112,575 - in addition to claiming her sister additionally despatched £13,800 from a special financial institution - which remains beneathneath research. But each banks have disregarded her case and instructed her she need to pay off the cash she borrowed. Rachel accepts she became fooled and has pressured she does now no longer anticipate unique treatment. She stated: 'I even have by no means disputed that I authorized the payments. 'I understand that is my mistake, however beneathneath their code I am eligible for assist and I simply need to be handled pretty that is why I am taking this further.' Rachel claims she is now being chased through credit score playing cards and loans and added: 'I am combating for my lifestyles now, I stand to lose the whole thing I even have ever labored for. 'I am suicidal and a assessment may want to absorb to 4 months however I now have very stressful lenders on my returned. I am begging them for a few respiratory space. 'I am going to combat this, I am a sufferer of crime and I am organized to take the banking enterprise on due to the fact they're ignoring their personal code of behavior.' Rachel is now hoping that an unbiased assessment through the Financial Ombudsman and Financial Conduct Authority will assist her case however she is walking out of time. She stated: 'The police have stated I am a sufferer of crime however the banks are refusing to deal with me like one. 'The code those banks have created and signed as much as says they need to help sufferers of crime, however in which is the help? I am going to be left bankrupt and I am being chased each day for cash I do not have. 'I even have stated the banks for monetary misconduct for his or her failings in the direction of sufferers of crime.' Ms Elwell first commenced talking to the person, who stated they lived in close by Coventry, on January 1, after he contacting her on Facebook's relationship app. The pair deliberate to satisfy up after the Covid-19 lockdown period, however the criminal became whisked away to Ukraine to finish an engineering agreement that they'd secured with the United Kingdom government. By Tuesday January 19, the conman instructed Ms Elwell the engineering agreement have been forcibly stopped and his device seized. The fraudster stated they could cowl the expenses of masking this unexpected circumstance, however requested Ms Elwell to send £250 to pay for meals and taxis. After thinking about...

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